Introduction Turning sci-fi ideas into reality has never been easier, thanks to technology. It has the potential to push our imagination to create innovative business models which shake up…
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Introduction It is said that the idea of chatbots appeared as early as 1960. The first conversational robot was written in 1966 in the USA by Joseph Weizenbaum, a…
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Introduction Today, new tools are being designed to simplify and reduce the interaction between humans and computers. It becomes essential for businesses to solve queries and problems of customers…
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On a typical day in my life, Alexa allows me to turn on the lights in the room with my voice. I am constantly asking questions and receiving information from…
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Do you use the internet? Do you use websites with customer support live chat? If you answered yes to any of the questions I asked above, then chances are you…
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