Technology has changed the way customer support is delivered. Earlier, if we had to gain some support from the provider company, either we had to visit the nearest office or…
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Instant and open communication is one of the primary needs of today’s businesses. Several businesses have recognized the value of emerging technology such as Artificial Intelligence and Chatbots for efficient…
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There’s no doubt about the fact that user experience and customer satisfaction have transformed. Traditionally, user experience was always sidelined and customer satisfaction only meant offering a durable product. Today,…
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In the digital world, Remote Process Automation(RPA) is the most hyped and discussed topic. The article explains the concept of RPA, various bots associated, RPA solutions to meet growing business…
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The power of chatbots is not unknown to the business world. In fact, it is not unknown to anyone who uses the internet. When you go on Facebook, you encounter…
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Introduction It is said that the idea of chatbots appeared as early as 1960. The first conversational robot was written in 1966 in the USA by Joseph Weizenbaum, a…
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Introduction Today, new tools are being designed to simplify and reduce the interaction between humans and computers. It becomes essential for businesses to solve queries and problems of customers…
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